Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.
We collect
information about you for 2 reasons: firstly, to process your order and
secondly, to provide you with the best possible service.
INFORMATION THAT WE COLLECT FROM YOU
When you visit or order products or services on our websites you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
contact us
Mailing List - Our newsletters are designed to keep you up to date with
our new products and special offers. Our newsletters will normally be sent
out no more than once per month. Our mailing list is for our use only, we
do not sell or pass on your information to third parties. You may remove
yourself from the mailing list at any time.
Click here to join our mailing list.
When you place an order, we assume you are giving your consent to us to
collect information about you. This information will be used to
process your order efficiently and we do not sell or pass on your
information to third parties.
We give you the option when placing an order to be added to our mailing
list or not.
If you are on our mailing list and no longer
wish to be on it, please just contact us and
let us know.
DISCLOSURE OF YOUR INFORMATION
We do not sell any information to third parties.
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@waxandwane.co.uk
;
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
COOKIES
Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer only when you place an order via our shopping basket on the site.
We only use Cookies to enable you to use the shopping basket facility . You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org.
In that case, you will not be able to use our shopping basket facility.
SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
ACCESSING AND UPDATING
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@waxandwane.co.uk
. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@waxandwane.co.uk
.